Accessibility Regulations for Contracted Services

In accordance with the Ontario Regulation 429/07, Accessibility Standards for Customer Service and Ontario Regulation 191/11, the Integrated Accessibility Standards Regulation, the Municipality of Thames Centre is required to train all third parties or persons who provide goods, services or facilities on behalf of the organization.

Contracted employees, third party employees, agents and others who deal with members of the public on behalf of the Municipality of Thames Centre must meet requirements of Ontario Regulation 429/07 and Ontario Regulation 191/11 with regard to training.

Training for the aforementioned regulations can be accessed online at the following website addresses:

• Serve-Ability: Transforming Ontario’s Customer Service
  http://www.mcss.gov.on.ca/en/serve-ability/index.aspx
• Access Forward: Training for an Accessible Ontario - www.accessforward.ca
• Ontario Human Rights Code - http://www.ohrc.on.ca/en/learning/working-togetherontario-human-rights-code-and-accessibility-ontarians-disabilities-act

Contracted services supplies are to ensure that training records are maintained, including dates when training is provided, the number of personnel who received training and individual training records. The suppliers are to ensure that this information is available to the Municipality of Thames Centre any time during the Term of the Contract.

 Municipality of Thames Centre Accessibility Policy

I acknowledge the aforementioned accessibility regulations:

Notice of Collection of Personal Information

Personal information on this form is collected under the legal authority of Municipal Act, 2001. The  delegate’s information is collected and maintained for the purpose of creating a record that is available to the general public, pursuant to Section 27 of the Municipal Freedom of Information and Protection of Privacy Act. This information is collected and maintained for the purposes of preparing an agenda for Council. Questions or concerns about the collection of this information can be directed to the Clerk at 4305 Hamilton Road, Dorchester ON N0L 1G3, Phone: 519-268-7334 ext 254 or clerk@thamescentre.on.ca